How to buy art on PicassoNet.com?
About PicassoNet.com
Who is PicassoNet.com?
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| Since 2001, with a presence on both sides of the Atlantic, PicassoNet is the online leader for discovering, experiencing and acquiring contemporary fine art. PicassoNet.com currently exhibits and sells thousands of selected works from over a thousand artists and respected galleries around the world. While offering an unrivalled selection of art and a wealth of information to facilitate the purchase and the collection of art, in a simple and risk-free environment, PicassoNet is also dedicated to providing an unparallel audience for artists and the art world. Learn more about PicassoNet. |
How is PicassoNet.com art selected?
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| PicassoNet art represents selected works from the finest galleries, dealers and artists, on an invitation-only basis. Only a fraction of artists who apply to exhibit art at PicassoNet.com are selected and invited. Once the artists are selected and each artwork is reviewed, our Art Specialists and Editorial Writers present the artwork to you. |
| No. Provided you don't reveal your username and password to anyone else, this information is only accessible to you. |
Buying
How can I purchase art without looking at it in person?
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If you like a PicassoNet artwork on the website, we assure you that you would like it even more when you receive it in person.
To ensure that you are absolutely confident of your purchase, PicassoNet offers you a no-questions-asked, full-refund guarantee, with every purchase (see “Security and Guarantee” below).
Each artwork image and all related details are carefully reviewed to ensure that their presentation on the website reflects the actual artwork as closely as possible. Additionally, you can send any questions that you might have to our art experts to info@picassonet.com, before making your purchase decision .
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How do I purchase PicassoNet.com art?
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It is as easy as clicking the ''Buy'' link on the screen of the artwork you would like to purchase. Follow the simple instructions on the pages that follow. We ensure that buying online on PicassoNet.com is both easy and secure (see “Security and Guarantee” below).
Please note: In order to add items to your shopping cart, you must be logged in as a PicassoNet.com member. Becoming a member is both free and easy, and takes only two short steps. You may register to become a member here now. |
Can I order from anywhere in the world?
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| Of course. PicassoNet.com serves collectors, businesses and trade professionals, all over the world. If you have any questions concerning your order, please email us at info@picassonet.com |
What forms of payment do you accept?
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We accept PayPal which works with all major credit cards, including American Express, MasterCard and Visa.
In order to give you the maximum payment flexibility, we also accept money orders, wires, Western Union or other forms of payment. Please email us at info@picassonet.com if you have questions or need further clarification. |
Is it safe to purchase online?
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| We use an encrypted communication channel, which allows your credit card and other personal information to be scrambled in transit and ensures that no other party can view this data. Further, the credit card payments are processed by PayPal, one of the most trusted names in the business of credit-card processing worldwide. |
May I order off-line instead?
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| Yes. Send us an e-mail at info@picassonet.com, with your contact telephone number and convenient times to reach. A customer-care representative will call you to take your order over the phone. |
How will I know my order has been received and processed by PicassoNet.com?
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| PicassoNet will send you an e-mail once your order is received. It will contain details that confirm the timing of the artwork availability and the total costs for your final approval (usually within 48 hours of your order). After your final approval, you will soon receive another e-mail, to indicate that your order has been processed and shipped. |
Can I license the image of an artwork for commercial purposes?
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| Only with specified images. The artist or the estate of the artist maintains the rights to the image. The purchase of an artwork does NOT imply that the buyer owns the license to use the image for commercial purposes. At PicassoNet, SOME images of artworks may be available for image licensing, for commercial purposes. Please send us your inquiry, indicating the name of the specific artwork you wish to use, and details of the intended commercial use at info@picassonet.com. |
Locating Artworks
How do I find what I like?
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There are several easy ways to find what you like.
We suggest you browse our artwork collection using the menu at the top of any of our pages, by clicking on the medium of your choice (paintings, sculptures, drawings, photographs, art prints, digital art and other media).
You can also use from the homepage, the “Search Art” menu, where you can browse our “by artists” directory, the “new artists” and/or “our suggestions”.
In the unlikely event that you still cannot find what you are looking for, please feel free to contact us at info@picassonet.com. Our art experts are at your service. |
Can you help me locate an item that is not available on the website?
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| Yes. If you do not find what you are looking for, you may email the details of your request to us at info@picassonet.com. A PicassoNet art expert will gladly conduct a personalized search on your behalf. |
Help and advice
What if I need some advice?
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| We can provide you with online advice from both interior-design specialists and art specialists. Whether it is a question on the art, its display at your home, its framing, or any other concern you might have, you have access to our experts. Just email us with your question at info@picassonet.com. |
Shipping and returns
How much does shipping cost?
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| The shipping of original artworks involves special care and packaging. However, due to our extensive reach and volume, we are able to ship artworks with major couriers and shippers at a fraction of the regular cost. The shipping rates (including handling, insurance and delivery) are calculated at the time at the time of your request to purchase, prior to your purchase of the piece. |
How is the art shipped?
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PicassoNet works very closely with leading worldwide shippers such as DHL, UPS and Federal Express. Sometimes, due to your location or the size and type of art, we might work with other shippers who specialize in the packaging and shipping of such artwork.
In the case of paintings, most are shipped “stretched” (i.e., secured to a wooden stretcher that goes behind the painting) and are ready to hang. Occasionally, a larger painting may be shipped rolled in a protective tube (i.e., we remove it from the stretcher, then place it into a specially designed container) due to the requirements of the shipper or to reduce the possibility of any damage. If a painting is shipped rolled, you can simply take it to a qualified local framer to have it stretched on a wooden stretcher. The stretching of a painting is generally an inexpensive process. PicassoNet can provide you with contact information for framers near you. Feel free to as us at any time for names and contact information on framers in your region.
Other artworks, like photographs, graphic prints and sculptures are securely packed for shipping, as recommended by the artists or our own art experts. |
How long does it take for my art to arrive?
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PicassoNet does not maintain a warehoused inventory from which to fill all orders. Artworks may be shipped from artist studios or our partner gallery and dealers.
After you place your order, we will confirm within 48 hours of your order, its availability and the timing of shipment. Sometimes your desired artwork may be a part of an ongoing exhibition and may not be immediately available for shipment. In such cases, we will inform you of such delay and the anticipated shipment date. Once the artwork is shipped, it will normally arrive to your address, within a matter of days. Certain artworks are delicate to handle, or on rare occasions may require special permits, causing delays.
On very rare occasions, during the interval between the display of an artwork on our website and your decision to purchase the artwork, the item may be sold to and earlier buyer. Under such circumstances, our art experts work with you personally to find a suitable alternative. |
Will my artwork arrive with the frame?
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| While we recognize that framing is an important component of display of the artwork, most of PicassoNet artwork arrives unframed. This allows PicassoNet to keep shipping costs as low as possible and lets you to select the framework of your choice. You can consult your local telephone directory for a list of framers in your vicinity and order the most suitable frame. Of course, you can e-mail us any framing question at info@picassonet.com. |
What if I want to return the artwork after it arrives?
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| If you are not completely satisfied with your purchase, you can return the artwork for an exchange or a full refund (minus one-way shipping costs), by notifying us within 7 days of your receipt. We do request that you return the artwork in its original packing. If you decide to return the artwork, please notify us immediately at info@picassonet.com. |
What if my artwork arrives damaged?
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| In the unlikely event that the artwork arrives damaged, please e-mail us at info@picassonet.com immediately. Our Customer Care representative will guide you through your options. These will include replacing the damaged work (if multiple editions are available), credit towards another purchase, or a full refund. |
Security and Our guarantee
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